Which Insurance Provider Must Respond

respond to claims

Many people are unfamiliar with the insurance set-up in the province of Ontario. One of the most significant sources of confusion is “which insurance provider must respond to claims after car accidents?” The simple answer here is that Ontario’s no-fault insurance system dictates that parties involved in accidents only have to deal with their insurance providers for claims, but not everyone has an insurer provider. Hence, the system is much more complicated than that. Read on for a more in-depth look at how Ontario’s insurance system works.

Ontario’s No-Fault Insurance System

Ontario is one of the Canadian provinces that have a no-fault insurance system in place. There is much confusion surrounding the concept of “no-fault insurance” because the term suggests that in accidents, fault is not assigned to any of the parties. However, this is far from how the system works.

Before the no-fault insurance system was put in place, the respective insurance providers of the parties involved first determine who is the party at fault. Once a decision has been made, the provider of the responsible party will pay out the claims of the injured parties. However, this process was arguably lengthy and costly. It also prevented many claimants from getting prompt medical and rehabilitation help.

In 1989, the no-fault insurance system was finally getting introduced in the province. In this system, your insurance provider answers to your claims, no matter who is the party determined to be at fault for the accident. As you no longer have to wait for the insurance companies involved to decide who the party to be held responsible is, filing your claims and receiving the compensation you are entitled has become a simpler and quicker process, at least in principle.

However, note that a degree of fault will still be assigned to each driver who was involved in the accident. The insurance providers of the parties involved use the Fault Determination Rules set by Ontario’s Insurance Act to assign a percentage (ranging from zero to 100) of fault to each driver. This means that drivers can be wholly or partially at fault in an accident, or have no fault at all.

four mandatory coverage

What the Standard Insurance Package Covers

There are four insurance coverages that the government of Ontario deems as mandatory in a standard insurance package:

  • Statutory accident benefits coverage – This mandatory coverage is what covers the benefits you are entitled to receive when you are injured in a motor vehicle accident, regardless of who is determined to be the driver responsible. This coverage includes rehabilitative and medical care, income replacement and non-earner benefits, and some optional benefits, if the coverage was purchased, such as caregiver or housekeeping expenses.
  • Third party liability coverage – If you are sued because of the death or injuries that someone else sustained or because of damages to their properties due to your negligence, this is the insurance coverage that protects you. It pays for the claims that result from the lawsuit against you and the cost of settling these claims. There are minimum amounts of liability coverages, but you can opt to increase this value. Note that while this protects you during lawsuits, this coverage will not stop your premium from rising if you were found to be at fault in an accident.
  • Uninsured automobile coverage – If you are involved in a hit-or-run accident, and there is no way of identifying the runner, you may benefit from the uninsured automobile coverage. This also protects you in instances where the other party is uninsured or underinsured.
  • Direct compensation — property damage coverage – If you are not the party at fault for an accident, then this coverage provides you with benefits to cover damages to your car and its contents and the loss of the use of your vehicle or its contents. This is called direct compensation because if someone else was at fault for the damages, you file your claim directly with your provider. Your insurer then turns to the at fault party’s insurance for compensation.

In certain situations, you may sue the at-fault driver for compensation for the damages to your vehicle or claim your benefits under other applicable coverages that you have opted into, if any.

no-fault insurance

The above coverages are mandatory in Ontario and are included in the standard insurance package. Unless you purchased additional coverages, the province’s standard no-fault insurance system will not cover you in the following:

  • Medical expenses that exceed your coverage – If your costs exceed the amount of your coverage, you may sue the other driver for compensation for the treatments you require for severe and permanent injuries that you sustained. However, this is only applicable if the accident occurred because of their negligence.
  • Damage to your vehicle – You may purchase collision coverage to help you pay for repairs if your car was damaged in a collision with another and their insurer is not required to pay your insurer.
  • Damage to another’s property – A property damage liability coverage can help you pay for damages that you may have caused on another person’s property.

If you have decided not to purchase additional coverages, you might have to pay for certain damages and expenses yourself.

sue the driver

Claims Against An At-Fault Driver

If you had to seek medical help immediately after the accident, collect all the receipts for money you spent out-of-pocket. As soon as you can, contact your insurance provider to begin the accident benefits claim process.

Although everyone who is involved in a car accident may claim compensation from their insurance providers regardless of fault, you may be entitled to additional compensation if you sustained injuries due to the negligence of another person by suing them for:

  • Pain and suffering
  • Medical and rehabilitation treatment
  • Housekeeping services
  • Loss of current or future income
  • Caregiving services

family members may sue

On the other hand, family members of the seriously injured party (or someone who lost their lives in an accident) may sue the at-fault driver for compensation for:

  • Loss of companionship
  • Loss of care
  • Loss of guidance

Family members may also sue for the economic value of services provided to their insured famliy member as well.

Uninsured Drivers And Vehicles

If you are involved in a car accident where none of the parties are covered by automobile insurance, you may still claim benefits for the injuries you sustained or compensation for the damages to your vehicle. You are eligible for compensation from the Motor Vehicle Accident Claims Fund if you You were involved in a collision within Ontario, and none of the parties had an applicable insurance coverage

Although the government has the funds in place to financially help uninsured motorists if they are involved in an accident, being an uninsured driver in Ontario has legal consequences. Failing to provide proof of insurance in Ontario can result in a fine of $5,000 (exclusive of tax) and repeat offender may have to spend some time in jail.

seek for assistance

In conclusion, Ontario’s no-fault insurance system makes the claim process much quicker because you only have to deal with your provider for compensation of certain benefits but by no means is the process simple or easy.In instances where your coverage is not enough, or if you qualify for pain and suffering compensation, you may have to sue the driver at fault for more compensation.If all parties in the accident are uninsured, the Motor Vehicle Accident Claims Fund may be of assistance.

If you have sustained serious and permanent injuries due to the negligence of another, you may need a personal injury lawyer. Rooz Law Personal Injury Lawyers in North York specializes in cases involving accident benefits, motor vehicle accidents, personal injury, and the like. To make an appointment with us, call (416) 229-6000.

Personal Injury Benefits: What Qualifies You for a Personal Injury Claim

You may be eligible for benefits after an accident

Ontario’s personal injury laws provide legal remedies to those who have been injured or died in an accident caused by someone else. As personal injury cases involve tort or civil law, the defendants are not imprisoned. Rather, the courts will award damages (money) for the victim to compensate them for their injuries.

Personal injury law does not only involve injuries sustained from motor vehicle accidents. It can also cover other physical and psychological harm, including:

  • Public liability claims
  • Occupier’s liability claims
  • Product liability claims
  • Public transportation and recreational facility claims

In these cases, damages are paid by the party found to be legally responsible by the court. This amount can be negotiated between the injured party and the insurance provider involved through a settlement agreement. If the parties fail to agree on the amount, the injured party can sue the at-fault party for compensation through the Court.

Types of Personal Injury Damages

Generally, those who suffer injuries at the fault of another are entitled to recover two different types of damages. These are known as general damages and special damages.

  • General damages are damages that do not involve money, such as compensation for pain and suffering. This type of claim aims to compensate for your intangible losses.
  • Special damages are also known as economic or pecuniary damages. This type of claim seeks to refund your out of pocket expenses in medical bills and compensate you for lost income as a result of the incident.

Claims based on pain and suffering have to meet a “threshold” to qualify for compensation

Pain and Suffering

One of the general damages you may be entitled to is compensation for the pain and suffering you endured or will continue to endure due to the actions (or inaction) of someone else. If your injuries came from a motor vehicle accident, some criteria must be met to qualify for a pain and suffering claim. These criteria are called the “threshold.” For a claim to pass the threshold, the injuries sustained must result in:

  • Permanent and severe disfigurement (e.g. losing a limb or significant scarring)
  • Permanent and severe damage to your physical, mental, or psychological function (e.g. becoming an amputee, brain damage, PTSD, and so forth.)
  • Death

If during the trial, the Court finds that your injuries do not meet the threshold, your claim may be denied. Pain and suffering claims can be filed on one’s behalf by a caregiver or survivor as well as by the person injured in the accident.

In 1978, the Canadian Supreme Court capped the amount that may be rewarded to you for pain and suffering. In 2019, that amount is somewhere around $340,000. In Andrews v. Grand & Toy Alberta Ltd., the Supreme Court reasons that the cap is necessary as damages for pain and suffering are not exactly compensatory as no amount of money could make up for the loss suffered.

However, qualifying for pain and suffering damages does not immediately mean that your bank account will balloon. If your claim meets the threshold, there is a deductible of almost $40,000in 2019 ($30,000 from previous legislation as indexed over time) from the amount that you would otherwise receive. This deductible does not apply if the amount you are awarded exceeds about $140,000 in 2019 ($100,000 indexed from prior legislation). For example, if you are awarded $210,000 for pain and suffering, you will be awarded the entire amount. If what is granted to you in 2019 is $70,000 for pain and suffering, you will only be entitled to approximately $30,000.

You can recover the cost of medical care for injuries sustained

Medical Treatment

Medical treatment almost always includes the amount expected to be shelled out for medical care related to the accident and reimbursement for out of pocket expenses for medical treatment that has already been received. You will also be compensated for the cost of necessary medical care you are expected to incur in the future as a result of the incident. One must meet the threshold requirements to get such compensation.

Housekeeping and Home Maintenance Services

You can be compensated for housekeeping services

If your injuries prevent you from performing housekeeping and home maintenance tasks, you will also be entitled to monetary compensation for the expenses that hiring professionals to take care of these will incur. Entitlement may be reduced for payments made for housekeeping by an Accident Benefits claim.

Loss of Current and Future Income

If the injuries you suffered have impacted your wages and salary, you will be compensated for this loss. A damage award for your future income is compensation for your “loss of earning capacity” and “earning potential”.

When claiming for loss of income, meeting the threshold is not a concern. While you can file for the income you have lost, this does not include the first seven days following the incident. Furthermore, you are only entitled to a portion of your net loss of income, minus accident benefits that you received for Income Replacement Benefits. Future income losses are calculated in full, unlike past losses.

Damage to Property

If any items or properties were damaged or lost due to the accident, you may claim for compensation for their repair or replacement. While your car insurance provider will usually take care of some such expenses related to the loss or damage of your vehicle, you have the option to recover the remaining amount in a lawsuit if they refuse.

Benefits Claimed by Family Members

Family members may file a claim on your behalf

The Family Law Act of Ontario allows the family members of the injured person to sue for financial losses related to the loss of guidance and companionship as a result of the injuries or death, and for the expenses incurred in the care of the injured. Under prior limits, unless the amount awarded exceeds $50,000, Family Law Act claims are subject to a $15,000 deductible. These amounts are indexed as well and keep moving up. However, if the accident results in death, the deductible amount will not apply.

Other types of damages that can be claimed under the Family Law Act include:

  • Actual expenses incurred
  • Funeral expenses incurred
  • A reasonable allowance for travel expenses incurred in visiting the person injured during their treatment or recovery
  • A reasonable allowance for travel expenses incurred in the necessary transportation of the injured person so they can be treated
  • A reasonable allowance for the loss of income or the value of services if, as a result of the injury, the claimant is providing housekeeping, care and nursing, or other services to the injured

People who can claim for damages based on the Family Law Act are the direct and close relatives of the injured:

  • Parents
  • Spouse
  • Children
  • Grandparents
  • Grandchildren
  • Siblings

Contributory Negligence

Not wearing your seatbelt is contributory negligence

If you’ve been injured in an accident, even if you are the at-fault driver, seek the advice of an experienced personal injury lawyer. “At fault” is a legal question that can be adequately answered by a lawyer. In some cases, your lawyer might be able to argue that you are only partly at fault for the incident. This is a concept known as contributory negligence. Depending on the severity of your injuries and how much you lost, you may still be entitled to a considerable amount of money, even though your total award will be reduced by your percentage at fault.

To reach a competent personal injury lawyer in North York, call Rooz Law Personal Injury Lawyers at (416) 229-6000 and book a free consultation. We work closely with medical professionals to help build a strong case so that you can get the compensation you deserve.